Before you can realise any benefits from your outsourcing program, you need to spend some time ensuring you are selecting the right outsourcing vendor. Let's look at some of the ways culture fit impacts outsourcing relationships and some best-practices during the selection stage.
Your Employees Will Interact With Them
Stellar communications & collaboration is the bedrock of any successful outsourcing engagement. Since outsourced vendors are usually spread across the world and never visit your main offices, your team will need to interact with them even more than if they were working in your office. The way each team works and communicates will affect the other. For instance, if one team operates one way and the other works differently, that could result in friction which can lead to problems with the final product, delays and general irritation for both parties.