Designing smarter fleet operations for urban mobility
Concept-to-prototype UX design for an electric fleet management platform envisioned by a global consulting leader.
Overview
The platform was created to help mobility operators manage electric vehicle fleets with better visibility, faster decisions, and stronger field coordination. Millipixels designed the product experience across web and mobile, shaping a platform for service centers, fleet managers, and on-ground technicians.
Interfaces
• Web (Desktop)
• Mobile (Field App)
Project Involvement
• User Research
• UX Strategy
• Information Architecture
• Interactive Prototyping
• Design System Creation
Delivery Scope
• End-to-end UX Design
• High-fidelity Prototypes
• Design System & UI Components
• Dual-Platform Design for Web & Mobile
Key challenges
The platform needed a unified experience for different users, each working in different contexts. It had to simplify complex fleet data, support AI-assisted route planning, align desktop and mobile workflows, and give users control without adding operational friction.
Our approach
Millipixels mapped user journeys across service centers, fleet managers, and field technicians. This helped define what each user needed to see, decide, and act on. We then created a clear information architecture, high-fidelity prototypes, and a scalable design system to support both strategic oversight and field execution.
Solution highlights
- Role-based dashboards for managers and service teams
- AI-assisted route planning with user control
- Clear data visualizations for faster decisions
- Personalized dashboard layouts
- Light and dark mode for field usability
- Mobile-first task flows for technicians
- Reusable UI components for scale
Our unique contribution
Millipixels translated a strategic product concept into a usable, testable, and scalable experience.
The work helped move the platform from idea to prototype with clear journeys, defined interaction logic, and a design system ready for future development.
Impact That Moves the Needle
40%
increase in operational efficiency across Promovi’s pilot fleet
35%
faster turnaround in servicing and deployment
50%
faster decisions through clear information architecture and AI-enabled workflows